Choose Model Type

In Duet, you can create two types of custom models: document classifiers and entity extractors. When building from scratch, you need to select which type of model you want to build.

• Document Classification: This is a task in natural language processing that categorizes a document into one or more user-defined categories. Document classification is pretty useful in scenarios like categorizing customer support tickets and triaging them to the right agents or auto-generating responses to some of them to automate some of the customer support cycle. Another example where document classification is useful is in categorizing your social media feeds on your company products into positive, negative or neutral. This is known as sentiment analysis.
• Entity Extraction: Entity extraction focuses on extracting pieces of the text that are relevant to the business like IP content, PII information, or product names.

Select a model type and press "Continue".